The Need-to-Know Before You Go

COME RAIN AND/OR SHINE 
The show will go on whatever the weather. Unless it’s looking extra gnarly. Check our socials for any changes.

GATE TIMES
You can usually roll up 60-90 minutes before showtime, but check your specific event page for exact timings.

PARKING LOTS
Parking lots open an hour before the scheduled gate time. General admission parking comes with your ticket. If you want easier entry, go for Reserved Premier or Ultra Premier Parking. There is also Early Parking, Tailgate Area Parking and Oversized.

DROP-OFF AND PICK-UP AREAS

Drop off areas are located at our A/B Administrative Parking Gate Entrance.  Please let the parking staff know that you are dropping someone off and they will direct you. Failure to adhere to Police and Parking Staff direction will result in ejection from the facility. ABSOLUTELY NO EXCEPTIONS. Drivers will not be permitted to pick up from the backstage parking area unless directed by staff.

Guests cannot remain in their vehicles during the event; they must drop off and return 45 minutes prior to the end of the show. If you are not back within 45 minutes of the end of the event, you will not be allowed to enter until the majority of cars have exited the parking lot. Local law enforcement will shut down all incoming traffic and only allow traffic out of the venue. Taxi & Ride-Share drop off location is located at the A/B parking entrance only.

Rideshare Pick up Location:

All Guests utilizing Rideshare (Uber, Lyft, Etc..) after the concert must be picked up from the A/B Parking Gate Entrance Rideshare Pick Up Location.  Pedestrians can follow signage to the A/B Road Rideshare Pick Up location.

Recommendation:  For most efficient access to the Rideshare Pick up location,  All Rideshare Drivers should enter A/B Parking Gate Entrance via Pavilion Blvd. from Rt 29.

WHEN YOU GET HERE
You know the drill—metal detectors, maybe a pat down, and a bag check if you’ve got one. Be prepped—check out our bag policy, and what you can and cannot bring in our FAQs.

MOBILE ENTRY ONLY
Before you set off, download your tickets to your phone on the Live Nation app. More info on mobile tickets here. Mobile Entry Your phone is your ticket. Before you set off, download your tickets to your phone on the Live Nation app. 

CONTACTLESS PAYMENTS ONLY
We’re a cash-free venue. If you arrive without a debit or credit card, head to an information booth and they’ll exchange cash for card (for free).

BOX OFFICE 
The Box Office is only open day-of-show, starting at 12 PM.

THE MERCH
Find merch at our Merchandise booths in the North and South plazas. For some events, you’ll find extra booths in the west plaza and outside of the gates. 

DESIGNATED DRIVERS
Are you the responsible fan tonight? The designated driver program has you covered. Pick up a DD ticket from guest services and you can enjoy one free fountain drink at any of our drink concessions.

RECYCLING 
You’ll find recycling bins throughout Truliant Amphitheater.

TAILGATING 
Yes, you can hang out with your friends before the show. Once the gates open, you’ll be asked to head inside the venue.